Manager Onboarding

3 - 6 Years
Gurgaon, Delhi

Job Description

JD-Enterprise Onboarding Manager
Responsibilities
Lead and mentor a team of Account Executives to head a portfolio of Enterprise Accounts for Onboarding at Unicommerce
Develop Customer First Approach in team to understand customer pain points
Collaborate with Cross functional Teams such as Product management and Tech team to deliver standard or custom made solutions for client requirements.
Develop in depth understanding of the Unicommerce product and solve every day queries of your team and train them to better equipped to solve client issues
Demonstrate outstanding interpersonal and communications skills
Skills and Requirements
Minimum of 3-5 years of experience with Enterprise SaaS products of Customer Delivery or Key Account management, or support within a software/SaaS environment.
The candidate should have demonstrated ability to collaborate and build strong relationships with customers especially at the Key decision maker levels
The candidate must have managed and mentored team in some previous role
Have a firm grasp of technology and the ability to learn every detail of a product to help to troubleshoot and creatively solve problems. Be familiar with enterprise software and SAAS.
Strong project management skills with a proven ability to estimate, plan and effectively execute and control projects to deliver agreed upon scope on time within budget
This person needs to have a customer focused mindset, and should be able to drive a team towards efficiency and customer satisfaction.
Experience in SQL is a plus.

Salary: Not Disclosed by Recruiter

Industry:IT-Software / Software Services

Functional Area:IT Software - Client/Server Programming

Role Category:Project Management

Role:Project Manager-IT/Software

Keyskills

Desired Candidate Profile

Please refer to the Job description above

Company Profile

Unicommerce eSolutions Pvt. Ltd.

About Unicommerce Esolutions Private Limited (https://www.unicommerce.com/):
Unicommerce is the leading global e-commerce supply chain solution which enables manufacturers, wholesalers, distributors, retail chains, individual store owners and e-commerce sellers to automate their supply chain operations for online and offline business to sell more.

Selling at multiple marketplaces and carts is very easy with Unicommerce at the backend. Unicommerce comes pre-integrated with 100+ leading marketplaces, carts, couriers/shipping companies, accounting, and ERP software.
About the Internship:
Selected intern's day-to-day responsibilities include:

1. Working on various portals like LinkedIn, Twitter, etc. to find the potential clients' details
2. Understanding the e-commerce business and SaaS product selling
3. Working extensively on MS Excel and Google Sheet
4. Connecting to the management level employees through calls and emails
5. Generating leads
View Contact Details+

Contact Company:Unicommerce eSolutions Pvt. Ltd.