Technical Writer

4 - 7 Years
Gurgaon

Job Description


A technical writer at Unicommerce is part of the product team. He prepares instruction manuals, journal articles, and other supporting documents to communicate complex and technical information (including product releases, API references, SDK docs, product support documents, FAQs) easily to Unicommerces clients and developer partners.

You will be required to:

Determine the technical documentation needs of end users
Work with technical staff to make products easier to use and thus need fewer instructions
Study product samples and talk with product designers and developers
Use photographs, drawings, diagrams, animations, charts, code samples that increase users
understanding
Select appropriate medium for messages. Standardize content across different platforms and media
Gather usability feedback from customers
Revise documents as new issues arise
Edit, clarify, and proofread documents written by others, and coach non-writers on ways to improve
their writing skills

Preferred Qualifications

4 years of relevant work experience, including experience researching and writing excellent
documentation for developers and customers (API references REST & SOAP, SDKs, web , developer
guides, code samples in Java, JS)

Proficiency with HTML and CSS; proficiency in a UNIX environment

You might have a background as a developer, and write as a hobby; or perhaps you're an experienced
communicator who loves digging into code.


Salary: Not Disclosed by Recruiter

Industry:IT-Software / Software Services

Functional Area:IT Software - eCommerce, Internet Technologies

Role Category:QA/Testing/Documentation

Role:Technical Writer

Employment Type:Permanent Job, Full Time

Keyskills

Desired Candidate Profile

Please refer to the Job description above

Company Profile

Unicommerce eSolutions Pvt. Ltd.

Why Unicommerce?

Be part of a profitable startup on its way to becoming the first ecommerce focused SAAS unicorn of the country.

Develop systems & services to deal with high volume ecommerce workloads. We process close to 20% of Indian ecommerce volume -- around 400K order items per day, amounting to $US 1.5+ Bn GMV, which is more than what most of the big marketplaces in India see.

Work on tough distributed system problems (large scale multi-tenancy, distributed co-ordination, scaling, engineering for high availability under varied workload patterns) in a large scale environment (100 MM hits/day, large clusters comprising 100s of AWS nodes)

Contribute to the evolution of our product portfolio atop our high performing SAAS platform. We help sellers & enterprises around the world automate their ecommerce operations via a suite of products: multi-channel order and inventory management, warehouse & vendor management, omni-channel etc..

Work in a tight-knit high performance team, alongside strong problem solvers graduated from IITs/NITs and other Tier 1 colleges with work experience from companies like Amazon, Microsoft, PayTM, Snapdeal, Makemytrip, Yatra etc. We have a flat hierarchy. Everyone codes, everyone ships. Take end to end ownership of services and components.
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Contact Company:Unicommerce eSolutions Pvt. Ltd.